Start with your documents. Or start with nothing.

CX One can learn from your SOWs, schedules, trackers, designs and notes but it doesn't depend on them.

Its built-in technical intelligence understands how complex technology initiatives should be planned, executed and validated, bringing vendor-aligned best practices, SME-level workflows and delivery guidance into the mission from day one.

Project management tracks the work.
CX One understands what the work requires.

A SOW lists the work. CX One knows how to deliver it.

  • Contract Intelligence

    Every promise, deadline and sign off, tracked.

  • Technical Intelligence

    Expert know how, built into every step.

  • Delivery Intelligence

    See trouble before it becomes a slip.

Illustrations with a demo project's invented data.

  1. Reads

    Requirements, architecture, scope, constraints, decisions.

  2. Analyzes

    Dependencies, risks, gaps, impact, readiness.

  3. Organizes

    Plans, tasks, workflows, validation, escalations.

  4. Records

    Evidence, traceability, compliance, progress, outcomes.

Worked example, from an illustrative project

If the vendor delivery slips a week, what moves?

  1. Vendor delivery
  2. Install and test
  3. Acceptance gate
  4. Go live
Source
Vendor notice + project schedule
Owner
Delivery Lead

Keep the tools your team already uses.
CX One keeps the whole plan in one place.

Common questions.

Not covered here? Email support.

  • What does CX One do?

    CX One reads your project documents, such as SOWs, schedules, designs and trackers, and builds a plan your team can review and work from. It shows what needs attention, answers questions about the project, and drafts your status summary.

  • Who is CX One for?

    Teams delivering IT and mission projects of every kind, from cloud and application work to data centers, security and networks. Project managers, subject matter experts, leaders and field crews each get their own view of the same project.

  • Does it work for small projects?

    Yes. Start with one project and whatever documents it has. CX One organizes what is there, and you fill in the rest as you go.

  • Can CX One start from existing project documents?

    Yes. Start with SOWs, designs, workbooks, runbooks, notes and tickets, even when they are incomplete or spread across many files.

  • Do you have templates for our kind of project?

    Yes. There is a template for each common kind of engagement, from cloud migrations and application modernization to data center builds, security rollouts and network projects. Each has its own plan, gates, dashboard and the records your customer confirms, and you can preview the dashboard and explore it with example data before you start.

  • What if we don't have any documents?

    That's fine. Tusk asks a few questions about the project, such as what kind it is, when it goes live and how many sites or people it covers, and drafts a plan with milestones and starter risks. You review it before the project is created.

  • Does CX One replace the tools we already run?

    No. Your ticketing, scheduling and document tools keep doing their jobs. CX One keeps the plan and its context in one place.

  • How do we check that CX One got it right?

    Each answer links to the documents it came from and shows whether the team has verified it. Your team reviews, corrects and approves the plan.